It's really disturbing. ok, irritating, when having to deal with a trainee staff.
A so-called confident trainee staff.
What happened?
well..it was something like this.
Trainee: ada apa2 perkara lain2 yg kita mau bagi tau tentang baby? (referring to baby Neve)
Me: mm..kdg2 dlm 2 hari baru dia berak..ok kah tu?
Trainee: (senyum confident) tidak. tidak normal tu.
Me: (tediam. i've done my research actually. singaja sa tnya dia. mana tau ada jawapan lain) . .
Trainee: slu kalau baby..dia msti berak dlm setiap dua atau tiga jam.
(ok. seriously..i know not my baby Neve..because..i know why.heheh..tpi..layan dlu la jawapan si trainee lelaki yg bergigi besi)
Trainee: berapa kali sda dia berak dlm setiap 2 hari sja?
Me: dlm 3 kali sda la.., jadi mcm mna la tu?
Trainee: (bingung sekejap)..Kak, mcm mna tu a..(tnya kakak yg nurse betul2 di sebelah dia. yg actually sibuk melayan patient lain juga)
Nurse: dia berak dlm setiap dua hari? oh..ok bah tu. Tiada apa2. Taie dia ok juga kan? (smiling at me)
Me: ya. tiada apa2 kn..? (sa pun senyum2 juga la)
Trainee: (tediam)
ahaha..that was only part of the monthly clinical interview for baby Neve, which was yesterday.
There were other ridiculous questions that were asked.
Ikuti seterus nya..
Trainee: (sambil tingu nota2 dia yg kena highlight berwarna warni)..kalau baby tiarap, dia boleh angkat kepala dia kah?
Me: o..sa inda penah kasi tiarap lagi ni, tpi memang dia blm boleh angkat kepala dia sendri la, sb baru dua bulan.
(adoi gia..please..share with me if you have a two months old baby and he/she can lift her/his head)
Trainee: (mcm muka yg hilang confident sda n masih lagi tingu nota), kalau dia tedengar bunyi kuat tiba2..dia tekejut kah?
Me: iya, (being nice) + (senyum bah..)
ok lah, kasi kesian la ba juga kn.
so, i ended up answering all questions from the trainee..with a very nice yes, no.., kadang2..and a smile every time.
I suddenly remember the time when i was a trainee student myself.
Give them a chance to learn.
Tapi jgn la ba kasi keluar nota depan2 customer..patient?
Ber highlight lagi tu..waduh..
The moral lesson:
Sepandai pandai tupai melompat, akhir nya kenapatan juga inda pandai tarabang di langit, lalu jatuh ke tanah.
" haissh..kenapa la sa kasi keluar nota berhighlight sa tu a.."
